Bedü provides safe, well managed temporary and supported accommodation across London. Since 1999, we have been a first step on many people’s journeys to secure, longer term accommodation, something that matters to us and to the boroughs we work with.
All our hostels hold a Grade A rating under the Commissioning Alliance’s Setting the Standard (StS) framework and our management system is ISO 9001 certified.
We work alongside local authorities and specialist organisations such as St Mungo’s and Providence Row, coordinating day to day support for the benefit of our residents.
We have also built more than 300 award-winning homes across London, delivering developments marketed exclusively to first-time buyers.
We operate across several London boroughs.
Our accommodation is simple, warm and clean, designed for privacy and dignity. Most rooms have compact en suite facilities and a kitchenette. Where facilities are shared, each room has its own handwash basin and fridge. All our buildings have a 24/7 reception desk. Daily cleaning and on site maintenance. Subsidised meals and laundry. Free WiFi and complimentary breakfast.
From rooftop beehives and resident chickens to our pioneering bio-security measures and upcoming Community Café, each project reflects our commitment to improving wellbeing in simple, practical ways.
We have exceptional staff retention, providing our residents with a consistent, well managed service.
Our 24/7 reception desk is at the centre of our service and a reassuring point of contact for residents, boroughs and support agencies. Our staff are approachable and present, offering informal chats and practical help so the accommodation feels homely. We carry out daily presence checks and regular welfare checks, noticing changes early and escalating concerns through clear safeguarding routes.
Our aim is simple. Help people stabilise, feel safe and make progress towards longer term housing. Support is shaped around the people living in each building and agreed with referrers. It may be delivered by our own team on site or by a specialist provider working alongside us.
StS is the centralised temporary accommodation inspection service. It is commissioned by all London Boroughs to annually inspect and grade all temporary accommodation. All our buildings have achieved Grade A for four years running, an exceptional grading. Only 29 of 767 buildings inspected across London received Grade A, illustrating how rare it is that none of our buildings have achieved less.
ISO 9001 is the global framework for quality management systems. Our management has maintained ISO 9001 certification for 10 consecutive years, demonstrating consistent excellence.
We fulfil critical housing needs for those left out of traditional options, such as the homeless and first-time buyers.
We go beyond providing shelter by offering supportive environments that stimulate growth and empowerment.
Our hands-on, financially independent approach, enables us to deliver high-quality projects with great efficiency.
As a fully vertically-integrated organisation we are nimble in our approach to addressing housing needs.
We explore, embrace and innovate in new housing models which address novel issues in society.
We adapt to diverse needs and always strive to use creativity to foster belonging and stability within the community.
In our most recent ISO resident satisfaction survey, 81% of respondents were satisfied or very satisfied, 11% were neutral, and 8% were dissatisfied or very dissatisfied. We review feedback, invest in training and update procedures so our service continues to meet the needs of residents and local authorities.
